Shipping Policies
Shipping Policy - United States
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We offer free standard shipping on US orders with a subtotal of $75 or more after discounts are applied, before taxes and fees.
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Orders under $75 ($74.99 and under) will be charged a flat-rate shipping fee based on the weight of the order, the destination, and the service type. Shipping time shown is an estimate and does not include order processing time.
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Expedited Shipping is offered through FedEx for an additional cost. Please note that expedited orders received after 12:00 pm CST will ship the following business day.
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To avoid shipping delays, please make sure you enter your complete and correct shipping address with full highway names instead of abbreviations (e.g. use US Highway 10 instead of US10 or US-10 or Route 10.).
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We ship to APO & FPO addresses.
Shipping Policy - International
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As of July 22, 2024, we no longer ship to countries outside of the United States and Canada. You can still make purchases from anywhere in the world as long as your order is being shipped to the U.S. or Canada.
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Shipping is calculated based on the weight of the order, the destination, and the service type.
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All Canadian orders are shipped by DHL with estimated delivery within 7-14 business days.
- We do not ship to International P.O. Boxes. Please enter a residential or commercial address. International orders submitted with a P.O. Box address will be cancelled.
Local Order Pick Up Policy
- Local Pick Up orders are processed within 2 business days. You will receive an email when you order is ready for pick up. Once notified, orders not picked up within 5 business days will be canceled and refunded.
International Duties and Taxes
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For international orders, we use the Delivered Duty Unpaid (DDU) method. This means that you will not pay landed costs, including duties and taxes, at checkout. If applicable, these duties and taxes will be collected by the shipping carrier (e.g., FedEx) upon delivery. Please note that all duties and taxes are the responsibility of the customer.
Shipping Insurance
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We automatically apply our shipping insurance, Route Package Protection, to all orders during the checkout process. If you choose to decline package protection, Little Bipsy is not responsible for lost, damaged, or stolen packages.
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You can report an issue to Route through their mobile app, the email you receive from Route after placing your order, or by going to claims.route.com. You must file a claim with Route within their timeline to receive a resolution. Their team is ready to assist you with any questions you may have!
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With Route, customers have the option to replace or refund their order. Route will replace the order if every item is in stock. If even one item is out of stock, Route will refund the entire order.